Contact
Contact
We’re here to help.
Questions about an order, a return or a product? Send us a message and a real person will reply within 1 business day.
Send a message
Email us
support@restmend.com
Replies within 1 business day, Monday to Friday.
Track an order
Your tracking link is in your shipping email, or in My account.
Start a return
30 days, free return label. How returns work.
Message us
Send us a message
Tell us what’s going on and include your order number if you have one. It helps us answer faster.
- A real person, not a bot
- Reply within 1 business day
- Free returns within 30 days
Restmend is operated by Merasc Technologies OÜ, registry code 17475747, Männimäe/1, Pudisoo küla, Kuusalu vald, 74626 Harju County, Estonia.
Quick answers
Before you write
Where is my order?
Orders ship within 1–2 business days and usually arrive 5–6 business days later. Your tracking link is in your shipping email.
Can I change my shipping address?
Yes, if you contact us within 12 hours of ordering. Once an order ships, we can no longer redirect it.
How do I return something?
Email us within 30 days of delivery. We send a prepaid return label and refund the full item price.
My item arrived damaged. What now?
Send us a photo within 30 days of delivery and we will send a replacement or a full refund, your choice.